Privacy Policy

PRIVACY DISCLOSURE PERSUANT TO ART. 13 OF THE EU REGULATION 679/2016 (updated to Legislative Degree 101/2018) – CUSTOMERS

 

ON-PREMISE

In accordance with the EU Regulation 2016/679 and the Legislative Degree 196/2003 amended by the Legislative Degree 101/2018, containing provisions for the protectioin of individuals with regard to the processing of personal data, EKALAB SRL, with its registered office in Via Volpago Sud 7 – 31050 Ponzano Veneto (TV), the data controller is required to provide certain information regarding the processing of your personal data. 

 

DATA SOURCE, PURPOSE AND METHOD OF TREATMENT

1.The data acquired by EKALAB SRL, as data controller, are collected only from interested parties.

2.The data you provide will be used for the following purposes: 

    1. Management of the contractual relationship established with our company and in particular:
      • Management of requests for information/offers received by us;
      • Development of basic formulas based on specific requests;
      • Management of the order;
      • Management of order fulfillment carried out for you;
      • Management of customer care service;
      • Handling of any complaints;
      • Anything else deemed necessary when performing the contract with you 
    2. Compliance with the tax and accounting obligations associated with the established business relationship;

3.The processing will be carried out with the help of electronic and automated tools and manually (paper) by specially appointed parties. 

 

LEGAL BASE OF DATA PROCESSING

Data is processed for the aforementioned aims for the purpose of complying with a contractual / pre-contractual, legal, regulatory, and legal requirement, as well as provisions issued by authorities legitimized to do so by supervisory and control institution. The explicit legislative references updated to their latest state of revision which provide for the obligations or obligations on the basis of which the processing of the data could possibly be carried out are available and can be inspected with the data controller and in any case are part of the current law of the Union and of the Member State to which the data controller is subject.

 

PROVISION OF DATA AND CONSEQUENCES OF FAILURE TO PROVIDE

As part of the processes described above, it is necessary to know and memorize all the data that is indispensable for the services requested by you in the contract, such as, by way of a non-restrictive example, the company registry, contact data, telephone numbers, email addresses, etc. In case of refusal to provide such data could lead to failure or partial performance of the contract.

 

DIFFUSION SCOPE AND CATEGORIES OF SUBJECTS TO WHICH THE DATA MAY BE COMMUNICATED

  1. The data will not be disclosed to third parties;
  2. Your data may be communicated to authorized third parties for the performance of the contract or for the fulfillment of legal obligations. You can request confirmation of data on subjects by contacting us via email at the following address: info@ekalab.com. Thus, the data may be communicated if necessary:
    1. to the Entities and Institutes exclusively responsible for purposes related to legal obligations;
    2. professionals and companies in charge exclusively for purposes connected with the fulfillment of          contractual or legal obligations (for example, as an accountant, data processing center, work consultant, third parties for specific work, etc.).

 

TRANSFERS OF PERSONAL DATA TO THIRD COUNTRIES OR INTERNATIONAL ORGANIZATIONS

The data will be stored on our company servers and in our paper archives and in any case on the European territory for the treatments entrusted to third parties or for the data center delocalization services. There are no personal data transfers to third countries or international organizations.

 

DATA STORAGE PERIOD

The data will be stored in our archives for the time necessary to fulfill contractual obligations and legal obligations. Subsequently the data will be erased, anonymized or destroyed in compliance with current legislation.

 

RIGHTS OF THE INTERESTED PARTY

At any time you can exercise your rights to request from the data controller in accordance with articles 15 and ss. of the European Regulation 2016/679 and the Legislative Decree 101/2018, including access rights, rectification and cancellation, processing and opposition limitation and the right to lodge a complaint pursuant to art. 77 and judicial appeal pursuant to art. 78, by contacting us by e-mail at the following address: info@ekalab.com. 

 

DATA CONTROLLER

The data controller is: EKALAB SRL, registered office in via Volpago Sud 7 – 31050 Ponzano Veneto (TV).